telephone number: 0845 450 4357

Customer Services

New to Utilita

Just signed up to become a Utilita customer?

Click here to read our FAQs

Existing Customers

You can now top up your pre-pay meter online

Click here to pay

So how does it all work?

wondering how all the kit works?

How to take a meter reading?

by taking regular meter readings you can make sure that your direct debit payments are accurate and up to date

FAQ's

Are the Utilita meters easy to use?
I am moving what do I do next?

Would you like to speak to an advisor?

We are always here to discuss your individual requirements and if you wish to speak to one of our advisors please either telephone us or email us.

0845 450 4357
customerservices@utilita.co.uk

Emergency Loss of Supply please call 0845 450 4599

If you smell gas please call 0800 111 999

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