Our History

2003 Utilita was first formed in 2003 with the intention of bringing innovation to the energy supply industry and in particular address the issues outlined in the Energy White Paper of February 2001: (i) Climate Change; (ii) Security of Supply; (iii) Fuel Poverty; and (iv) Ageing Infrastructure. We recognised that the most cost effective way to address all of these issues was to encourage consumers to use less energy. This still remains the case today.

2004 The business was launched in Q4 2004 and quickly established a presence in the residential dual fuel market with its energy efficiency product "Do You Get It". Within the following 12 months the business also got involved in an early smart metering project. Market developments later in 2005, which caused a number of small businesses to fail, forced Utilita to temporarily exit the supply market.

2007 Following a period of development, Utilita re-launched, in conjunction with its partner – Secure Meters (UK) Limited, in April 2007 with the specific aim of addressing Fuel Poverty by using smart meters to both reduce costs (and prices) and to help consumers reduce their energy consumption. The Utilita product, get smart, set a new standard in both service and price for pre-payment customers.

2009 By April 2009 Utilita had installed over 15,000 smart meters in the residential market, more than any other player in the industry. It had also established itself as the market leader in delivering modern, low priced, pre-payment energy services.

2010 Having further refined its services and product, Utilita has now installed nearly 25,000 smart meters, and is currently widening its footprint to bring its get smart product to more and more customers in Great Britain.