Services
Energy Hub
Local power.
Local support.
We’re the only energy company who can look you in the eye. Visit our high street Energy Hubs for face-to-face support with all things energy.
Highlights
Find us
Hub locations
Energy Hubs
Who we are
No matter what you need we are here for you.
We make it super simple to manage your energy, no phone lines or online dashboards, just a friendly face to speak to - we’ll even provide a hot drink! Whether you’re looking for account support, help to manage your spend or energy-saving advice, our Energy Experts are on hand to help.
Meet our Energy Experts
Our Energy Experts are on hand to help you with any questions you have about your account or energy usage. Plus, they can help you top-up your meters and offer advice on schemes and benefits that may be available to you.
Here for you
What's on?
There’s more to our Hubs than fast and efficient customer service. See how else we can help you to start saving and more.
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Shop & Save
You can find affordable energy-efficient products designed to help you save more £££ around your home. Our energy hubs are a one-stop shop for energy-saving light bulbs, smart hubs, air fryers and more. You can even grab some seasonal gifts for the family!
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Make the switch
You’ll find PayPoint and Payzone terminals at every Energy Hub to top-up your account or pay a bill. If you’re not a customer, and not sure where to start, pop in store and have a chat with us. If you switch in store, we’ll give you a free £50 Amazon gift card!
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Energy advice and workshops
We’ll give you lots of tips on how to reduce your bills and make your home more energy-efficient! Not only will this make a difference to your pocket, but for the planet too.
Local communities
More than bricks
and mortar
We have been welcomed into offices and community groups across the UK to help reduce energy waste. We can travel to you with our very own mobile Energy Hub. We can even teach kids to be energy-saving superstars with our KS2 workshop.
If you have an event that you want to invite the Energy Experts to, we are ready to roll with our mobile Energy Hub.
Need a space for a meeting, community group or event?
Our Community Rooms support local groups and charities by providing a free and safe space for the local community. If you’d like to book, click below to see your local Hub’s Community Space capacity:
Get in touch
Inclusivity for all
Utilita are proud to have partnered with Diversity & Ability. Ensuring all our Hubs are accessible and inclusive to all our customers, staff and the community groups we work with.