Save the smart way

My Energy gives you more insight and control of your energy than ever before.

See it. Save it. Sorted.

Everything you need to
take control

My Energy cleverly taps into the heart of your home and uses data in real-time to help you save money. The less energy you use, the more you save and the better for the environment.

Personalised advice

From your home
to your phone

Keeping you updated

Every month you’ll receive your insights via email on how you’re using energy. From standby sappers, to white goods, you’ll see exactly where your energy is going.

Easy comparisons

Track your energy usage from one month to the next and see how you’re improving. Find out exactly when your energy usage is at its peak, allowing you to identify where you can reduce your energy and save money.

Personalised savings

Get personalised advice tailored to your individual household. We’ll give you simple tips based on your usage – so you’ll have the knowledge and tools to save energy and money.

Cost breakdown

Want to know exactly where your money is going? You’ll be able to see which of your household appliances are costing you the most (and least) in pounds and pence.

Set-up My Energy

How does it work?

To start saving with My Energy, you’ll need to connect your Smart Display to the internet. This way it’ll give you real-time energy updates and automatic software updates.

Step 1

Connect your Smart Display to your Wi-Fi
Connect your Smart Display to the internet. To view instructions on how to connect, view your User Guide or follow the steps in the FAQs below.

Step 2

Download My Utilita
This will unlock even more features available to you and give you real-time energy updates on the go.

Step 3

Complete the My Property form
Head over to the ‘Usage’ page on the My Utilita app to find the My Property form. Complete the form by providing details about your home.

Step 4

Start saving!
You’ve now got the power to see your energy usage in detail. Our clever tech breaks it down to pounds and pence so it’s even easier to understand.

FAQs

How do I start using My Energy?
To get started, you’ll need a Smart Meter and a new Smart Display installed in your home. To request a Smart Meter, simply fill out our Smart Meter request form. If you’ve already got everything you need, simply:
- Make sure your Smart Display is connected to the internet via WiFi and have a connection to your smart meter.
- You’ll then need to download the My Utilita app, register or sign in, and complete the ‘My Property’ form on the Usage page.
- Once complete, you’ll then receive automatic updates via email every month on your energy usage Insights – helping you save money and energy.
How do I get a Smart Display?

To get your hands on one of our clever Smart Displays, use our Live Chat feature on the website. You can speak to an advisor in minutes who will help you get your home ready for smart energy.
What if I have an In-Home Display?

An In-Home display is an older style unit that unfortunately won’t work with My Energy. My Energy requires a Smart Display connected to the internet to work correctly. If you’d like a Smart Display to start using My Energy, get in touch via our Live Chat. To check which one you have, click HERE.
Do I need an internet connection?

You’ll need to connect your Smart Display to your Wi-Fi for My Energy to work properly. You’ll then need to download the My Utilita app, register or sign in, and complete the ‘My Property’ form on the Usage page. Once complete, you’ll then receive automatic updates via email every month on your energy usage Insights – helping you save money and energy.
Do I need a smart meter?

You will need a Smart Meter to start using My Energy. If you’d like to request an engineer to install a Smart Meter, fill out our Smart Meter request form. The installation only takes a couple of hours – it’s totally free of charge, and we’ll work around your schedule – easy!

Learn More