Submit a meter reading

You can also leave your readings on our free automated Meter Reading Line by calling 03452 093 750.

You can send an email to

or text 'Utilita' followed by your account number then 'Elec' - meter reading and/or 'Gas' - meter reading to 84433 (SMS charged at your standard network rate).

You can use our online meter readings form here.

If you would prefer to speak to a Customer Services Advisor please call 03452 072 000.